Bess Care is a highly professional care agency offering specialized care with the personal touch to individuals in the community whilst using a person centered approach. Our customer includes, service users, social services, residential and nursing establishments. We are statutorily governed by the Care Quality Commission in the UK under strict National Minimum Standards set by the Government.

Bess Care is managed by a team of dedicated and experienced care professionals who know about the difficulties people needing care often face when seeking the right kind of help. The principal manager has over 20 years nursing experience as well as having a disabled daughter being classed as a vulnerable adult who needs continual care makes her able to provide a quality care service to preserve and maintain the dignity, individuality and privacy of all service users and in so doing will be sensitive to the service user’s ever changing needs.

We recruit and employ care workers who assist elderly, vulnerable adults, young adults or disabled people in their own homes, helping them to remain independent. We also supply Nurses and Care workers to Nursing Homes, N.H.S., Private Hospitals and Residential settings. Our care staff will provide direct personal, social and emotional care to service users in their own home as agreed in their care package.

Staff & Training

All our Nurses and carers are appropriately trained to deliver the highest standard of care available. A continuous staff training program is implemented to ensure that these standards are maintained in line with the latest development in Care practices as set out by the Quality Care Commission. Our care staffs are carefully screened and CRB checks are made and references are always checked thoroughly. During induction all carers are trained by experienced qualified personnel in the following critical subjects:

• Care Code of Conduct
• Confidentiality
• The rights of the service Users
• Health and Safety
• Food Hygiene and safety
• Personal Care Task
• Care Workers Responsibilities

Bess Care works towards all carers holding a minimum of NVQ Level 2 in Health & Social Care. All new members of staff will train to achieve this important qualification. The agency will also send all staff on external training courses for such topics as Food Hygiene, Moving and Handling, Care of older people, Managing various types of illnesses, First Aid, Medication Management, Risk Assessment, Dementia Care, Challenging Behavior, Caring for a Diabetic etc.

Aims & Objectives

Bess Care offers a highly professional domiciliary care service for clients to live independently in the comfort of their own homes. We also provide nurses & care workers to Nursing homes, N.H.S., Private Hospitals & Residential settings.

Our Aims

• To respect the individual’s rights and dignity and promote their independence at all time.

• To provide and maintain a high standard domiciliary care service in the community.

• To sustain the quality of the services provided to designated service users, whilst meeting the challenges of the new regulatory requirements on the services provided.

• That every person who seeks our help has an individually designed,flexible quality care package that meets their unique needs and requirement.

• To help service users maintain and develop links with the community & participate fully in a multi disciplinary approach to care.

Our Objectives

Bess Care philosophy is to respect • To provide individualized care for the wishes of individuals whilst adults, 18 years and over and older maintaining their dignity, privacy adults over 65 years and individuality and in so doing will be sensitive to their ever changing needs, whilst using a person centered approach.