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We Are Hiring

CARE MANAGER

ABOUT THE ROLE:

We are looking for a passionate Care Manager to support the Registered Manager in leading our domiciliary care service and ensuring high-quality, person-centred care for all service users. You will coordinate staff, oversee day-to-day operations and help us meet all regulatory and company standards.

KEY RESPONSIBILITIES:

  • Plan day-to-day shift patterns, allocate and schedule work for care workers and accept new service users.
  • Supervise and support senior care workers and field-based care staff, including carrying out supervisions, appraisals and team meetings.
  • Work with Social Services and other health and social care professionals to meet service users’ needs. Ensure all visits are completed and care tasks delivered in line with individual care plans, investigating any failures and preventing recurrence.
  • Investigate and resolve complaints, concerns and feedback about the service.
  • Support recruitment and selection of staff to meet service needs.
  • Organise staff induction, ongoing training and day-to-day supervision in line with company policy.
  • Step in and deliver hands-on care where required, for example in the event of staff shortages.
  • Take part in the out-of-hours on-call rota and respond to day-to-day operational issues.
  • Write and maintain accurate care plans, visit notes and company records, and contribute to audits and quality monitoring.
  • Arrange and attend service user reviews, updating documentation in the service user’s home and the office.
  • Ensure needs assessments and risk assessments (including moving and handling and other activities) are completed and regularly reviewed, with plans in place to minimise risk.
  • Comply with all company policies, health and safety requirements and all relevant domiciliary care legislation and regulations.
  • Safeguard service users by reporting any concerns or abusive practices immediately and following local procedures.
  • Maintain service users’ privacy, dignity and confidentiality at all times. Support the maintenance of the company care-management information system.
  • Undertake any other reasonable duties in line with the purpose of the post
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How to choose the right domiciliary care provider for your loved one

How to choose the right domiciliary care provider for your loved one

Choosing the right domiciliary care for your loved one involves careful consideration to ensure they receive the best care at home.

Assess Needs

Medical: Consider if they need medication management, wound care, or mobility assistance. Personal Care: Determine if they need help with daily activities like bathing, dressing, or hygiene.

Companionship: Assess if they need emotional support and social interaction.

Cognitive: If they have dementia or Alzheimer’s, specialized care may be needed.

Research Providers:

Look for reputable agencies, check reviews, and get recommendations from healthcare professionals or loved ones.

Ensure the agency is regulated by an authority (e.g. Care Quality Commission in the UK).

Understand Care Types:

Hourly care: Caregiver visits for a set amount of time.

Live-in care: A caregiver stays 24/7.

Respite care: Temporary care for breaks.

Check References & Background:

Ask for references from other families and verify caregiver background checks for safety and reliability.

For more information, click on the link to be directed to Bess Care’s website https://besscare.co.uk

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The benefits of personalised care at home: Why domiciliary care is the future?

Domiciliary care is becoming increasingly popular as it allows people to receive care in the comfort of their own homes. This can be a significant advantage for people who are elderly or disabled, as it allows them to maintain their independence and quality of life.

 

Person-centered approach – Domiciliary care is tailored to the individual needs of each person, which means that people receive the specific care they need, when they need it.

Cost-effective – Domiciliary care can be more cost-e ective than other forms of care, such as residential care. This is because people only receive the care that they need, rather than paying for 24 hour care.

Flexibility – Domiciliary care can be provided at any time of day or night, which means that people can receive care when it is most convenient for them.

Convenience – Domiciliary care can be provided in the comfort of people’s own home, which can be more convenient than travelling to a care facility.

Overall, domiciliary care is a more person-centered, cost-effective, flexible and convenient way to receive care. As the population ages, it is more likely that domiciliary care will become even more popular in the future.

For more information, please call Bess Care on 0121 526 4978

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Supporting family caregivers: How domiciliary services can help

Domiciliary services can support family caregivers in several key ways

Respite Care: Offers breaks for caregivers to rest or attend to personal matters.

Personal Care: Assists with daily activities like bathing, dressing, and grooming.

Medication Support: Helps with medication reminders and administration.

Companionship: Provides emotional support and social interaction.

Meal Assistance: Aids in meal preparation and ensuring proper nutrition.

Household Tasks: Helps with cleaning, laundry, and errands.

Specialised Care: Offers expertise for specific health conditions.

Emergency Support: Provides monitoring systems for safety and peace of mind.

Continuity of Care: Ensures consistent care when caregivers are unavailable.

Training: Offers guidance on caregiving tasks and techniques.

In summary, domiciliary services provide a multifaceted support system for family caregivers. It allows them to balance their caregiving role with their own needs and promote the well-being of both the caregiver and the individual receiving care.

For more information, click on this link to be directed to Bess Care’s website https://besscare.co.uk or call us on 0121 526 4978